Privacy policy

AIJAJA AI is the public brand of Haikou Aijia Technology Co., Ltd., at Xingcheng Building, No. 51-1 Haixiu Middle Road, Longhua District, Haikou, Hainan, China. Contact info@aijajaai.com about this notice or your personal information.

What this website does

We introduce custom business services and help visitors explore a possible project. This website does not offer self-service purchases, customer accounts or online payment. Project scope and any commercial terms are agreed separately.

Information and purposes

Our text guidance and Opportunity Scan use prepared AIJAJA AI information and bounded rules in your browser; they do not connect to an external AI model. The AIJAJA AI Digital Human uses prerecorded animated video for its silent idle and speaking introduction. Audio starts when you choose to play the introduction. The presentation is rendered in your browser from website and media-hosting resources; it is not a live person, live AI conversation or response generated from your messages. The Digital Human does not request access to your microphone or camera, record you, or capture your face or voice. Media requests can disclose ordinary connection and device information to the hosting platform, as described below. We do not send your conversation to an external AI model or store raw conversation transcripts. Ending a session or leaving the page clears the application's conversation state. Do not enter sensitive information, credentials or confidential customer records.

You can review and choose to carry a short business summary to Contact. It uses temporary storage in the same browser tab, is consumed once and expires for application use after 30 minutes. An unused copy can remain until the tab is closed or the application clears it. Downloaded copies remain under your control.

If you send an email or WhatsApp message, we use the information you choose to provide to respond and assess your enquiry. Opening a link does not send a message. The external service's terms and privacy notice also apply. Enquiries do not subscribe you to marketing. We may process necessary information to maintain security, exercise legal rights or meet applicable legal obligations. Applicable legal bases and rights depend on your location and the interaction.

After you review the brief and give separate enquiry consent, the contact form submits your business details through Shopify for email notification to our team at info@aijajaai.com. A successful form response means Shopify accepted the submission; it does not by itself confirm delivery to our mailbox. You can also contact us by email or WhatsApp.

Services, international processing and retention

Shopify hosts the website and media and processes the native contact form, including spam protection. Business email uses Zoho Mail. Our separate custom enquiry gateway remains disabled. These services may process information internationally. The Shopify account currently lists the United States as its customer data hosting location; this is not a guarantee that all processing, backups or other providers remain there. We do not promise storage or processing in a specific country. Regional requirements must be agreed and verified before you provide restricted information.

Our operational retention schedule is 365 days from receipt for unconverted enquiries and 30 days for invalid, test or spam enquiries. Deletion is manually managed. Records needed for an agreed project, legal obligations or a dispute may have a different applicable retention period. Provider recovery copies, backups and recipient-controlled copies can limit deletion; we do not promise immediate erasure of every copy.

Cookies and choices

The application does not add an advertising pixel or analytics collector. Shopify can use cookies and device or usage information to operate and protect its platform and for other purposes according to the store's enabled settings and your choices. Our Shopify cookie banner is configured for all available regions and provides Accept, Decline and Manage preferences choices. Shopify Network Intelligence is enabled: Shopify may combine customer interaction data with data from its other services to improve products, personalization, analytics and advertising, subject to applicable consent choices and its privacy terms. You can change your choices using the privacy controls and manage cookies in your browser.

See Shopify's Consumer Privacy Policy and Shopify's privacy portal. Shopify may act independently for some platform services. We do not describe the entire platform as cookie-free or log-free.

Your requests

Depending on applicable law, you may have rights to access, correct, delete or receive your information, object to or restrict processing, and withdraw consent where processing relies on consent. Contact our business email. We may request proportionate information to verify and locate your request and will respond within the period required by applicable law. You may complain to the relevant data protection authority. No method of transmission or storage guarantees absolute security. This service is intended for business users, not children.